Return Policy 2017-11-18T21:10:34+00:00

RETURN POLICY


RETURN & EXCHANGE

  • All items purchased are exchanged within 7 business days of delivery with the following information sent to info@realm.com.my:
  • Items are exchangeable for another of same value or higher, but nonrefundable. Condition of exchanged goods must be in the same condition it was first received. Any used, soiled, or damaged goods will not be allowed for exchange.
    • Image proof of wear or tear or any other reason for exchange
    • Order Number & Purchase online receipt

* To be eligible for return, your item must be unused and in the original packing that you received it.

  • All sales items are non-refundable
  • Upon receiving email request, you receive a response from us approving your return within 1-2 business days.
  • You may return the item to this address:

Real.m PLT.
No.59 Jalan Limau Nipis,
Bangsar
59000, Kuala Lumpur, Malaysia
Contact: +6016 287 17509

* All items will need to be inspected upon return.  If the return is in an unsuitable condition, we may send it back to you.

CUSTOMER CARE

Need more help? Feel free to contact us at:

Email: info@realm.com.my
Phone: +6016 287 1750